Welcome to 4Winners ("Company," "we," "our," or "us"). By purchasing products or services from 4Winners, accessing our website, or accepting a proposal, estimate, quote, invoice, or subscription agreement, you agree to these Terms of Service.

If you do not agree to these Terms, you should not purchase our products or services.

1. Services

4Winners provides custom merchandise, apparel, promotional products, graphic design, branding, Shopify development, website design, print-on-demand services, marketing services, consulting, sourcing, embroidery, screen printing, DTF printing, fulfillment, warehousing, and related business services.

All services are performed on a best-efforts basis unless otherwise expressly guaranteed in writing.

2. Quotes & Pricing

All quotations are valid for thirty (30) days unless otherwise stated.

Pricing is subject to change without notice until an order is accepted.

Freight, taxes, duties, artwork revisions, setup fees, rush production, storage fees, and shipping charges may be billed separately unless specifically included in the quote.

3. Payment Terms

Unless otherwise agreed in writing:

• 60% deposit is required before production begins.
• Remaining balance is due prior to shipment.
• Subscription services are billed according to the selected plan.
• Late payments may incur interest at the maximum rate permitted by law.
• Accounts more than fifteen (15) days past due may be suspended without notice.

Customer is responsible for all collection costs, attorney fees, and court costs incurred in collecting unpaid balances where permitted by law.

4. Production & Delivery

Estimated production and shipping dates are estimates only.

4Winners is not responsible for delays caused by:

• Shipping carriers
• Weather
• Customs
• Supply shortages
• Manufacturer delays
• Customer approval delays
• Events beyond our reasonable control

Delivery dates are not guaranteed unless expressly agreed to in writing.

5. Customer Approvals

Customers are responsible for reviewing and approving all proofs, artwork, mockups, spelling, colors, quantities, sizing, and specifications before production.

Once written approval is received, 4Winners is not responsible for errors approved by the customer.

Reproduction due to customer-approved errors will be billed as a new order.

6. Custom Merchandise

Because products are manufactured specifically for each customer:

• Custom orders cannot be cancelled once production has begun.
• Quantity variances of up to ±5% are considered commercially acceptable.
• Color variations may occur due to manufacturing processes and screen differences.
• Product substitutions of equal or greater quality may be made when inventory shortages occur.

7. Returns & Refunds

All refund requests must be submitted in writing within thirty (30) calendar days of delivery or invoice date, whichever occurs later.

Failure to request a refund within this period constitutes acceptance of all products and services.

After thirty (30) days:

ALL SALES ARE FINAL. NO REFUNDS WILL BE ISSUED.

Professional services including, but not limited to:

• Graphic Design
• Shopify Development
• Branding
• Marketing
• Consulting
• Product Development
• Product Sourcing
• Business Strategy
• Website Development
• Creative Services

are non-refundable once work has commenced.

Management may, at its sole discretion, issue a store credit or service credit instead of a refund.

Credits:

• are not guaranteed;
• have no cash value;
• are non-transferable unless approved in writing; and
• may expire if not used within the stated validity period.

8. Subscription Services

Subscription agreements continue according to the selected plan until cancelled.

Customers may cancel future recurring payments in accordance with their agreement.

Cancellation does not entitle the customer to a refund for services already performed or fees already earned.

9. Customer-Supplied Artwork

Customer represents that they own or have permission to use all logos, trademarks, artwork, and copyrighted materials supplied to 4Winners.

Customer agrees to indemnify and hold 4Winners harmless from any claims relating to intellectual property infringement.

10. Intellectual Property

Unless otherwise agreed in writing, all concepts, mockups, artwork, website designs, branding, creative assets, marketing strategies, and intellectual property created by 4Winners remain the property of 4Winners until paid in full.

11. Limitation of Liability

To the maximum extent permitted by law, 4Winners shall not be liable for:

• Lost profits
• Lost business opportunities
• Indirect damages
• Consequential damages
• Incidental damages
• Special damages
• Punitive damages

Our total liability shall never exceed the amount actually paid by the customer for the specific products or services giving rise to the claim.

12. Chargebacks

Customer agrees to first contact 4Winners and make a good-faith effort to resolve any dispute before initiating a chargeback.

If a chargeback is initiated, 4Winners may provide contracts, invoices, approvals, shipping records, production records, communications, and other supporting documentation to the payment processor or court.

13. Force Majeure

4Winners shall not be liable for delays or failure to perform caused by circumstances beyond its reasonable control, including natural disasters, labor shortages, supplier failures, government actions, pandemics, transportation disruptions, or acts of God.

14. Governing Law

These Terms shall be governed by the laws of the State of Nevada without regard to conflict-of-law principles.

Any legal action arising from these Terms shall be brought exclusively in the state or federal courts located in Clark County, Nevada.

15. Severability

If any provision of these Terms is determined to be unenforceable, the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with any signed proposal, estimate, invoice, subscription agreement, or purchase order accepted by 4Winners, constitute the entire agreement between the parties.

17. Contact Information

4Winners

3825 W. Cheyenne Avenue

North Las Vegas, Nevada 89032

United States

Email: fulfillment@4winnersmerch.com

Phone: (702) 630-4646

Website: www.4winnersmerch.com